You might have noticed a news story this week predicting that the Internet will start to melt down in the next year due to streaming video and other high bandwidth applications. The “study” was by a mysterious organization called Nemertes Research. You might be forgiven for assuming that it was part of the “education” Time [...]
Another New York Times article repeats previous comparisons of the USA’s broadband costs with other countries, but adds a couple of interesting data points: Comcast, the nation’s largest cable provider, has told investors that doubling the Internet capacity of a neighborhood costs an average of $6.85 a home. [...] Comcast told investors that the hardware [...]
The Economist talks about the future of television: At your correspondent’s home-from-home in Japan, he can get broadband at 160 megabits a second from his local cable company for Y6,000 ($60) a month. [...] Meanwhile, Time Warner Cable remains in the dark ages with its Road Runner service dribbling out three megabits a second (if [...]
Last week (April 21st), friends of mine discovered their Internet connection was dead. On calling Time Warner, they were told that their service had been disconnected because they had downloaded 35GB in a week. They are now looking at switching to Earthlink. Apparently this is not an isolated incident, as Stop The Cap reports other [...]
Remember how Time Warner claimed they needed to impose usage caps because they were short of bandwidth? If that was true, they’d need to fix it by spending $50 per customer to roll out DOCSIS 3.0 modems and up the network speed by a factor of 10. But today, according to gigaom, Time Warner has [...]
It doesn’t surprise me that in the latest customer satisfaction rankings, Time Warner was 110th out of 113, with their Road Runner Internet service slightly higher at 99th place.
Austin American-Statesman reports: Time Warner Cable said today that it would cancel plans to test tiered billing for high-speed Internet customers while the “customer education process continues.” CEO Glenn Britt said the company still believes that tiered billing may be the best pricing plan for consumers. The press release puts the blame on the critics: [...]
From this week’s Austin Chronicle: Once Time Warner has its hand on the faucet, the cable company can exert huge power over the flow of the Internet. A quick reconfiguring of the tiers, a heartfelt note, and customers will be squeezed for a few more dollars, simply because they like to watch Saturday Night Live [...]
Time Warner is said to be shelving plans for usage caps in New York, because one of the local DSL providers has said that it will not conspire to cap usage–they’d rather get all Time Warner’s defecting customers. In other words, the usage caps in Austin are pretty much dependent on AT&T playing ball by [...]
