It doesn’t surprise me that in the latest customer satisfaction rankings, Time Warner was 110th out of 113, with their Road Runner Internet service slightly higher at 99th place.
From this week’s Austin Chronicle: Once Time Warner has its hand on the faucet, the cable company can exert huge power over the flow of the Internet. A quick reconfiguring of the tiers, a heartfelt note, and customers will be squeezed for a few more dollars, simply because they like to watch Saturday Night Live [...]
PC World has a few harsh truths for Time Warner: Hot news: Charging by the minute for voice calls and by the message for SMS is a losing game. Likewise, charging for cable television by the channel or group of channels. All are dead business models that would be gone already except for the big [...]
Ars technica digs up Time Warner’s comments to the FCC: Now is not the time, nor is this the appropriate proceeding, to engage in a debate about the need for net neutrality obligations. [...] Debates in this proceeding about new net neutrality regulations would only divert attention from these important goals, delaying the distribution of [...]
Tuan Nguyen over at Tom’s Hardware discusses the Time Warner usage caps: Cable companies have a vested interest in protecting their business, which is providing TV and movie services to their millions of subscribers. The more online movie and music services that pop online, the more threat there is to their bread and butter. The [...]
WIRED magazine analyzes whether it’s really true that Time Warner is being forced to implement usage caps so that it can afford to keep providing the bandwidth it needs to: For 2008, the most recent period available, Time Warner Cable reported that its high-speed data costs actually declined by 12 percent to $146 million. Meanwhile [...]
Video of the citizen comments is now available on YouTube.
KOOP 91.7FM held a discussion at noon on April 7th between Chip Rosenthal of the City of Austin Community Technology & Telecommunications Commission; Chris Boyd, owner of Midas Networks; and a spokeswoman for Time Warner.
Chip Rosenthal of the Austin Community Technology & Telecommunications Commission posted on his twitter feed that people concerned about the Time Warner usage caps should bring up the issue at the commission meeting on April 8th. I went along to the meeting. Because the Time Warner issue wasn’t on the agenda, there couldn’t be any [...]
Gigaom reports: According to TWC spokesman Jeff Simmermon, Austin’s dedication to all things digital was precisely why it was chosen as one of four cities where the company plans to trial consumption-based broadband plans, which range from 5 GB to 40 GB per month (TWC says it has plans for a 100 GB-per-month tier as [...]
